Above Ground Pools

Pool Chemical Issues Questions

Q: How do I winterize my pool?

A: Once you have your pool balanced out, all you usually need to do is a winter shock and winter algaecide. There are also a variety of winter products and accessories.

Q: If I have algae in my pool, what should I do?

A: A. Depending on the type of algae (there are several types) the treatment will vary. You should take a water sample into your local dealer for testing. They will be able to help you choose the correct treatment and chemicals for your type of algae.

Q: How do I lower Cyanuric Acid in my pool?

A: The only way to lower Cyanuric Acid is to partially drain your pool then refill with fresh water. Please contact your nearest pool dealer before attempting to drain any pool. If this procedure is not done properly, you could damage your pool water.

Q: Why is balancing my pool so important?

A: If your pool water is not balanced properly it can lead to skin and eye irritation, as well as harm the equipment and surface of the pool.

Q: How often should I shock my pool?

A: You need to shock your pool at least every 2 weeks in the Summer. Depending on the usage and weather, you may have to do it more.

Q: Why does my pool water turn my hair green?

A: When your pool water contains metals, they can turn your hair green. If you are having this problem, the best solution is to take a water sample to be tested for metals at your nearest dealer. If you have metals present, they can recommend a solution.

Q: What causes eye irritation?

A: If your pool is not balanced properly, this could lead to eye and skin irritations. That is why it is essential to balance your pool water properly.

Q: What is the 3 Step Program?

A: The 3 Step Program is BioGuard's easy maintenance for your pool. Step 1 is your sanitizer. Step 2 is your oxidizer, and Stop 3 is your algaecide. Following these simple steps will help make pool maintenance much easier.

Q: Why is my pool cloudy?

A: It can be a variety of things. Check to make sure you're running your filter system enough each day, also make sure your water is balanced out properly.

Q: What should my chlorine level be kept at?

A: For maximum sanitation, we recommend keeping your chlorine between 1-3 PM.

Q: What should I use to shock my pool with?

A: There are several different products to use. Two of the simplest are Burn Out Extreme and Burn Out 35, depending on the type of pool you have.

Q: I low long should I wait to go in my pool after I shock?

A: Wait until the chlorine level drops below 3ppm.

Q: What is the difference between Chlorine and Bromine?

A: They are both sanitizers, and they can both be used in spas. Bromine is more stable in hot water then chlorine, and comes in easy to use tablets. Bromine also doesn't have the smell chlorine.

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