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BioGuard TruBlue Promise Program

BioGuard TruBlue Promise Program Header 1

Never worry about algae or cloudy water again!

If you own a swimming pool, then you know how many memorable moments you’ve had there with your family and friends. But you may also recall missing a moment due to a sudden outbreak of algae or the mysterious appearance of cloudy water. These are the two most common issues that confront pool owners and wise caretakers know that the best course of action is to prevent them before they happen. But maybe you’ve cut corners here and there and tried to get by with lower quality products or skipped a step or two to save time. Now green or cloudy water occurs more often than you’d care to admit. And don’t forget about the added expense of using more chemicals and the extra time it takes while you get your pool back into shape. With the BioGuard TruBlue Promise Program you won’t to worry about these issues anymore.


The 2018 TruBlue Promise Program takes away your worries

Our best BioGuard dealers are the only ones with the exclusive BioGuard TruBlue Promise Program. With this Promise, we’ll be sure you’re using quality products designed for ultimate prevention, nd furthermore that you’re using them properly and that you’re testing your water with the most in-depth analysis available. Use our proven products and follow our advice, and the chances of algae or cloudy water are dramatically reduced and you’ll have spectacular looking water all season long.

But the best part is that if you’re loyal to the Promise and you still end up with algae or cloudy water, we’ll give you everything you need to fix it for FREE.* Now that’s peace of mind that ensures you’ll never miss a moment again in your pool. Stop by and chat with your friendly, helpful BioGuard pool expert and learn exactly how the program works or keep on reading for more details.

By registering for the Promise, the pool owner agrees to:

  • Continue to use only eligible BioGuard products and follow suggested treatment routine
  • Test the water regularly at a BioGuard Dealer and perform recommended water balance adjustments

Who is eligible for the BioGuard TruBlue Promise Program?

All pool season customers who:

  • Own an in-ground or above-ground pool (swim spas not included)
  • Chlorine sanitizer, saltwater chlorinator, or Mineral Springs must be used (bromine or biguanide systems are not eligible at this time).
  • Pool owner must have water tested regularly using ALEX Water Analysis at a local BioGuard Dealer and perform recommended water adjustments.
  • The BioGuard TruBlue Promise Program begins January 1 and concludes July 31.
  • Chlorine pool owners must purchase at least one qualifying product from each of Step 1, Step 2 and Step 3 PLUS either Pool Complete or Optimizer Plus. The qualifying Step Products are:
    • Step_1/Sanitizers – all SilkGuard products (SilkGuard Complete, 1” SilkGuard Tabs, 3” SilkGuard Tabs, SilkGuard Sticks, Smart SilkGuard Sticks)
    • Step_2/Shock – Smart Shock, Easy Shock N’ Swim, BurnOut 3, BurnOut 73
    • Step_3/Algicide – Algae Complete, Back Up 2, Algae All 60, Banish
  • Salt Pool owners must purchase at least one qualifying product from each of Step 2 and Step 3 PLUS either Pool Complete or Optimizer Plus. The qualifying Step Products are:
    • Step_2/Shock – Smart Shock, Easy Shock N’ Swim, BurnOut 3, BurnOut 73
    • Step_3/Algicide – SaltScapes Algae Remover, Algae Complete, Back Up 2, Algae All 60, Banish
  • Mineral Springs pool owners must purchase Miner Springs Beginnings or Mineral Springs Renewal PLUS Mineral Springs Stain & Scale.

To redeem an algae or cloudy water issue:

  • Bring a water sample to this BioGuard Dealer for an ALEX® Water Analysis
  • Once the issue is verified, BioGuard Dealer will provide a FREE BioGuard TruBlue Promise Program Solution Kit containing products recommended by ALEX to fix the issue

Click here for complete program terms and conditions
Check out our pool chemicals here.
* Pool issues not covered: chlorine demand, staining, water balance, equipment issues

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