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Effective May 17:

Monday: 9am – 6pm

Tuesday: 9am - 7pm

Wednesday - Thursday: 9am – 7pm

Friday: 9am – 6pm

Saturday: 9am – 5pm

Sunday: CLOSED

Service & Construction: Mon-Fri - 8am-5pm - Call 316-722-4311

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Trouble Shooting Your Hot Tub

While you can always call our service department, there are some things you can do at home when it come to trouble shooting your hot tub.

Oftentimes, you can do simple repairs yourself and save the bigger ones to our expert service staff. Check out this list of common hot tub problems and their solutions.

The Jets Don’t Work

If your hot tub is running, but there’s nothing bubbling out of your jets, that doesn’t make for a great hot tub soak.

If your jets are adjustable, perhaps they accidentally got closed. First, try twisting the jet to see if that allows the water to flow through.

However, if you recently did a drain and refill, you might have an airlock. To release it, loosen the fitting on the pump. This lets the air escape.

Do let the water flow for about 10 seconds before re-tightening the fitting.

Hot Tub Won’t Heat

It’s quite possible that your heating problem is simple, and you just need to replace the heater element.

Other times, the problem can be your pump. You want to test your pump components with a multi-meter if you know how to use it. If not, it’s best to call us to diagnose the problem.

I See an Error Code

In our digital age, many hot tubs have electronic controls with keypads and digital screens.

If you have a problem, you’ll see an error code. Check your manual and then proceed accordingly.

My Pump is Really Loud

This isn’t a good sign as it might mean the bearings in your motor are going out due to age.

You’ll want to give us a call if this happens because we can help you determine whether it’s more cost effective to fix the pump or get a brand new one.

To Conclude

These are just a few of the most common hot tub problems and some tips for troubleshooting. As always, if you have a question or would like service, contact us and let our expert service techs help!

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