Monday - Friday: 9–6pm
Sunday: April 28 - July: 12:30pm-4pm
Sunday: August - April: CLOSED
November 3, 2017
While you can always call our service department, there are some things you can do at home when it come to trouble shooting your hot tub.
Oftentimes, you can do simple repairs yourself and save the bigger ones to our expert service staff. Check out this list of common hot tub problems and their solutions. (more…)
February 17, 2017
Is your ozonator working?
Is your spa water clean and clear? You probably see bubbles, right? And your on light is glowing, right? You probably assume your hot tub is working correctly. But that isn’t necessarily true.
All the bubbles and on light really tell you is that your Ozonator is on, not that it’s producing adequate levels of ozone. Your Ozonator must be working to produce enough ozone to keep your hot tub clear and free of bacteria, molds and unwanted minerals.
We are going to answer the question, “Is your ozonator working?” But, first let’s define ozone.
Ozone is a gas (like the ozone layer around the earth) that is produced by ultraviolet light exposure to oxygen. When ozone gas is injected into spa water, it acts as a very powerful sanitizer and kills off almost all of the bacteria present. Ozonated spa water remains clearer longer than just using bromine or chlorine as the primary sanitizer.
Here are some things to watch for when trying to decide if you need a new Ozonator:
Your water should be clear and odorless. Anything less than this can indicate one or more of the following:
Are you continually increasing the amount of chemicals you use to treat your water to improve water quality? Does your spa water smell like a footlocker? If so, you might have bacteria and/or viruses building up.
This is an indicator you have no ozone generator, or that the existing Ozonator has expired. Two hundred times more powerful than chlorine, ozone kills 99.99% of all known viruses and bacteria leaving your water safe and clear.
If your ozone system is working properly, your water should smell fresh and clean and not like chemicals.
The average lifespan of an Ozone Generator is three years. If your Ozonator is older than three years, you’ve probably exceeded its effectiveness date. Most people don’t know what style of ozone generator they have, so please check with our service department for advice.
November 18, 2016
A hot tub can produce a lot of foam on occasion. Although this may be great when taking a bubble bath, it’s not ideal in a hot tub.
Hot tub foam is caused by the water being “thick.” The air jets activate these tiny bubbles, causing the foam. In this article, we look at how to get rid of hot tub foam. (more…)
September 30, 2016
There is nothing worse than stepping into a hot tub that isn’t hot. Whether your water is room temperature or just lukewarm, it just isn’t the same experience when you compare it to the nice hot soak in a tub in proper working order.
In this article, we’re going to learn how to troubleshoot your hot tub heater. (more…)